Official Documents Terms of Use MYR Transactions Account & Security

G99 Terms & Conditions — Official Platform Usage Rules

Please read this document carefully before registering for or using g99's services. Using this platform means you agree to all the terms stated herein.

Acceptance of Terms of Use

By accessing, registering for, or using any part of the g99 platform, you automatically agree to be bound by these Terms & Conditions and all related policies published on this site. If you do not agree with any provision herein, you are required to stop using the platform immediately.

These terms apply to all users of the g99 platform, including visitors, registered members, and anyone accessing the content or services provided. g99 reserves the right to update these Terms & Conditions at any time, and your continued use of the platform following any amendments constitutes your acceptance of the updated terms.

Effective Date: 1 January 2026. These terms will be updated from time to time.

Account Creation & Security

Registration Requirements
  • You must be at least 18 years old to register for and use the g99 platform.
  • Each individual is permitted to hold only one (1) active account. Registering multiple accounts is strictly prohibited.
  • All information provided during registration must be truthful, accurate, and up to date. g99 reserves the right to request identity verification at any time.
  • Registration is open only to individuals located in jurisdictions where this service is legally permitted.
Account Security Responsibilities
  • You are solely responsible for keeping your account password confidential. Do not share your login details with anyone.
  • Any activity that occurs under your account is considered to have been carried out by you. g99 is not liable for losses resulting from unauthorised use if you fail to protect your login details.
  • Please contact customer support immediately if you suspect any unauthorised access to your account.
  • G99 reserves the right to activate two-factor authentication (2FA) as an additional security requirement at any time.

User Responsibilities & Platform Rules

As a g99 user, you agree to use this platform solely for lawful purposes and in compliance with all applicable laws and regulations. The following are strictly prohibited:

Prohibited Activities

  • Using any software, bot, script, or automated method to access or interact with the g99 platform without written authorisation.
  • Attempting to hack, breach, or interfere with the security or functionality of the platform.
  • Engaging in any fraudulent activity, money laundering, or other illegal activities through this platform.
  • Making false claims, providing false information, or impersonating another person while using the platform.
  • Misusing promotions, bonuses, or offers in an unauthorised manner or outside the stipulated conditions.
  • Sharing, selling, or transferring your account to any third party under any circumstances.

Any breach of the above rules may result in immediate account suspension or closure, balance freezing, and legal action where necessary. g99 reserves the right to determine whether any conduct violates these terms, and the platform's decision is final.

Payment & Transaction Information

All financial transactions on the g99 platform are processed in Malaysian Ringgit (RM / MYR). By making a deposit, you confirm that the funds used are your own and have been obtained through legitimate means.

Deposit & Withdrawal Terms

  • Minimum deposit and withdrawal limits are set by g99 and are subject to change from time to time. Current limits are displayed in your account section.
  • G99 reserves the right to request identity verification documents (KYC) before processing any withdrawal. Required documents may include a copy of your ID or proof of address.
  • Withdrawals will be processed to the same payment method used for the deposit, except in certain circumstances approved by management.
  • Withdrawal processing times depend on the payment method selected. g99 is not responsible for any delays caused by banks or third-party payment providers.
  • Funds deposited for betting purposes do not earn any interest or fixed returns. The value of funds may fluctuate depending on gaming activity.

For transaction-related enquiries, contact g99 customer support at [email protected].

Account Suspension, Closure & Liability Limits

Suspension & Closure

G99 reserves the right to suspend or close any account without prior notice in the event of a breach of these Terms & Conditions, suspected fraud, illegal activity, or at the platform's discretion. Where a suspension does not involve a breach, any valid account balance will be refunded upon completion of identity verification. Users may also close their own account by contacting customer support.

Platform Liability Limits

G99 is not liable for any direct, indirect, incidental, or consequential losses arising from the use of the platform, including in-game losses, service disruptions, or technical failures beyond the platform's control. The platform is provided "as is" with no guarantee that services will be available without interruption at all times.

Intellectual Property & Third-Party Links

All content on the g99 platform — including logos, designs, text, graphics, software, and game content — is the property of g99 or its licensors and is protected under intellectual property law. You may not copy, distribute, modify, or use any of this content without prior written permission.

The g99 platform may contain links or references to third-party services. g99 is not responsible for the content, privacy policies, or practices of any third-party websites. Accessing third-party websites is entirely at your own risk.

Changes to Terms & Governing Law

G99 reserves the right to modify, add, or remove any part of these Terms & Conditions at any time without prior notice. It is your responsibility to review this page periodically. Continued use of the platform after any changes take effect constitutes your acceptance of the revised terms.

Where significant changes are made, g99 will endeavour to notify active users via email or in-platform notification. However, the absence of a notification does not affect the validity or enforceability of those changes.

Law & Jurisdiction

These Terms & Conditions are governed by and interpreted in accordance with applicable laws. Any disputes arising in connection with these Terms or the use of the g99 platform shall first be resolved through negotiation. If negotiation fails, the dispute shall be referred to the appropriate authority or tribunal under the laws applicable to this platform.

For enquiries regarding these Terms & Conditions, please contact us at [email protected] or visit the page FAQ us.

Have More Questions?

If you need clarification on any part of these Terms & Conditions, the g99 support team is ready to assist in Bahasa Melayu.

Bahasa Melayu